Executive Administrative Assistant

We're in search for a part-time Executive Administrative Assistant.

We're looking for an individual that loves to keep others and projects in order. This person also gets excited about systemizing workflows and color-coordinating files. Our ideal rockstar Admin can handle schedules, email inboxes and client communications like a boss.

In short, what we're really looking for is someone who can energetically keep up with our founder and CEO. An ambitious go-getter who values communication, and normal human kindness, likes to smash goals, and gets excited to see our clients genuinely happy.

Another great quality is if they want to be a part of an online culture that gets excited about seeing our client's wins get posted in slack and knowing they are a part of making that happen. He/she/ they are motivated by being a part of a team that is truly about lifting each other up, over-communicating, being a servant leader, striving to go above and beyond in tasks, paying attention to details, being results-driven, and finding JOY whenever possible. (Read more about our Culture here).

About us

Raney Day Design (RDD) - the name "Raney Day Design" comes from Jennifer's (our company's Founder & CEO) maiden name. Originally Raney Day Design was started as a side business to help friends and family figure out how to start their businesses.  Our company originated in the state of Indiana in the fall of 2011.  In the following year, Jennifer moved to Pennsylvania where she resides now.

Needless to say, we weren't sure moving the business over 350 miles that it would take off but we quickly gained momentum for it to be what it is today.

We love building business websites that deliver amazing results! We help small businesses and organizations (5-50+ employees ideally with a physical location) looking to reinvent and formulate their online presence with a website that is on-trend with design, well-coded and flexible enough to grow with the business as it grows. We work with our clients to build a digital marketing strategy, using our Impact Blueprint, which includes a well-built website, monthly SEO/SEM, regular quality content,  and other resources for online growth. It’s important for us to create ongoing personal relationships with our clients and facilitate the roles of a dedicated webmaster and support team. We've worked hard to have a very deep list of legacy clients (who have been with us for 7+ years).

Why Work For Us?

  • Our office is completely virtual…which means you can wear yoga pants, or pajamas, or anything!  We are all virtual and Slack is our ‘office’. (But, if you find yourself in PA you better believe Jen's going to want to meet up occasionally... watch out she's a hugger).
  • The team is awesome. We have a small, friendly team. We like to share photos of our kids, our fur babies and of course our favorite eats.  We all work hard to play well and we enjoy sharing about it.
  • The work is fun and satisfying.
  • We aren’t big on stress. While we love to see customer’s problems solved quickly, we aren’t creating oxygen,  so there’s rarely a problem that causes our blood pressure to rise! We are big on mental health and taking care of our team members.
  • The hours are super flexible. Ideally, this individual would be available to tap in, in the AM and then before end of the business day.   However, for the right person, we can be flexible.  Our office hours are 9am EST to 4pm EST.  We strive to overlap everyone's hours so we continually build on our sense of online community.
  • You are in control of your destiny.  If you are just looking for a few hours a day long term,  that’s OK.   But if you decide you want to grow your role, that’s great also.

Strengths and skills we're looking for:

  • At least 3 years of Administrative experience
  • A free thinker, willing to look for answers.
  • A positive attitude.
  • Ability to manage multiple tasks and deadlines.
  • A team player who is happy working in a small virtual team
  • Strong communication skills are a must.
  • At least 3 years of customer service experience.
  • Proficient with ClickUp.
  • Proficient with Google Workspace (GSuite).
  • Fluent in Activecampaign.
  • Manage multiple calendars and inboxes.
  • Interested in expanding their skill base.
  • Can quickly assess incoming tasks, provide feedback and prioritize them for our team.
  • Can pick up and use new technology.
  • Ability to independently and successfully support the CEO in her day-to-day #allthethings

Bonus strengths and skills:

We're looking for an all-around all-star... so you'll be super duper successful with us if you also have:

  • Social Media Management experience.
  • Ability to implement processes created off the fly.
  • Ability to work ahead and have the vision to optimize operations.
  • Familiar with basic digital marketing, including WordPress, Email Automations, Social Media, SEO, etc

Who this is not for:

  • Someone who’s always right or feels the need to ‘pass the buck’ when mistakes happen. We’re all human… and humans make mistakes but we push each other to take ownership in all we do!
  • Someone who isn’t comfortable with being challenged to try something new, do it a different way or get out of their comfort zone.
  • Someone who asks questions without first working out what information is needed to answer the question or how they might answer the question themselves if there was no one about to ask.
  • Negative nancies.  We believe negativity will not get us to where we are going.  We choose to look for the good in situations even when they are painful learning opportunities.

What you’ll do (but also not limited to these tasks):

  • Updating and creating DD internal processes
  • Maintaining client documentation.
  • Quality assurance testing of completed tasks and projects.
  • Create documents/ prepare notes.
  • Onboarding clients.
  • Offboarding clients
  • Managing schedules and CEO calendar.
  • Managing client database/ CRM.
  • Executing routine or systemized tasks.
  • Prepping nurture campaigns.
  • Manage Support Desk tickets.
  • Be the friendly first point of contact to our customers

We hire for strengths – not job positions or job descriptions.

We're a small company with some big goals! we work hard to get our clients results and we have some fun while we get the work done. If you can be the lead go-to person for all things administrative support, and love being a part of a team of ambitious creatives then you'll fit right in!

It's important to us that you enjoy what you do, so we'll find ways to move you towards the tasks you enjoy doing and that come more easily to you within the business.

Job details:

  • This is a part-time, subcontractor position.
  • The schedule is 15-20 hours a week.

In addition to being a problem solver,  you must follow our systems and processes. In fact, just to prove that you can follow procedures, when you apply for this position in the subject line of the email you must include “I'm the one”. Yes, that’s our little trick to sort out the people who blanket send their resumes to anyone and everyone, from the folks (like you) who are truly interested in this position.

We are looking to bring our new team member on board as soon as possible but will spend the necessary time to find the best fit both in abilities and culturally. One thing that will give you a BIG leg up (but is optional) is to send a quick video in the email follow-up after you fill out the application.  In your video tell us why you think you’re perfect for this job and why you will rock this position. This is purely for us to get a sense of your personality. And if you decide not to send a video (that’s ok), please tell why you chose not to send in a video.

We can’t wait to meet you!

How to apply: 

  1.  Click on this link to complete your application online.
  2.  Email hello@raneydaydesign.com with the subject line: "I'm the one". Include your optional video as mentioned above and let us know you filled out the online application.