Project Manager

*This Position is Currently Filled*

We're in search of a part-time Project Manager.

We're looking for an individual that has a high awareness of emotional intelligence and who isn't afraid to have uncomfortable conversations. They are not afraid to say no, set healthy boundaries, and can emotionally self-regulate even during times of pressure and stress to be present for the team. They are self-confident, strong, assertive, protective, resourceful, straight-talking, and decisive.
Another great quality they have is extreme, obsessive attention to detail. Highly detailed and organized, with exceptional problem-solving abilities, an independent, self-starter who executes tasks on time, every time.

They also want to be a part of an online culture that gets excited about seeing our client's wins get posted in slack and knowing they are a part of making that happen. He/she/ they are motivated by being a part of a team that is truly about lifting each other up, over-communicating, being a servant leader, striving to go above and beyond in tasks, paying attention to details, being results-driven, and finding JOY whenever possible. (Read more about our Culture here).

About us

Raney Day Design (RDD) - the name "Raney Day Design" comes from Jennifer's (our company's Founder & CEO) maiden name. Originally Raney Day Design was started as a side business to help friends and family figure out how to start their businesses.  Our company originated in the state of Indiana in the fall of 2011.  In the following year, Jennifer moved to Pennsylvania where she resides now.

Needless to say, we weren't sure moving the business over 350 miles that it would take off but we quickly gained momentum for it to be what it is today.

We love building business websites that deliver amazing results! We help small businesses and organizations (5-50+ employees ideally with a physical location) looking to reinvent and formulate their online presence with a website that is on-trend with design, well-coded and flexible enough to grow with the business as it grows. We work with our clients to build a digital marketing strategy, using our Impact Marketing Blueprint, which includes a well-built website, monthly SEO/SEM, regular quality content,  and other resources for online growth. It’s important for us to create ongoing personal relationships with our clients and facilitate the roles of a dedicated webmaster and support team. We've worked hard to have a very deep list of legacy clients (who have been with us for 7+ years).

Why Work For Us?

  • Our office is completely virtual…which means you can wear yoga pants, or pajamas, or anything!  We are all virtual and Slack is our ‘office’. (But, if you find yourself in PA you better believe Jen's going to want to meet up occasionally... watch out she's a hugger).
  • The team is awesome. We have a small, friendly team. We like to share photos of our kids, our fur babies and of course our favorite eats.  We all work hard to play well and we enjoy sharing about it.
  • The work is fun and satisfying.
  • We aren’t big on stress. While we love to see customer’s problems solved quickly, we aren’t creating oxygen,  so there’s rarely a problem that causes our blood pressure to rise! We are big on mental health and taking care of our team members.
  • The hours are super flexible. Ideally, this individual would be available to tap in, in the AM and then before end of the business day.   However, for the right person, we can be flexible.  Our office hours are 9am EST to 4pm EST.  We strive to overlap everyone's hours so we continually build on our sense of online community.
  • You are in control of your destiny.  If you are just looking for a few hours a day long term,  that’s OK.   But if you decide you want to grow your role, that’s great also.

Strengths and skills we're looking for:

  • You must be a growth-oriented achiever. We are a team of doers and creators who are always striving for extraordinary results and are super hungry for achievement and success. Both individually, and more importantly, as a collective. We each see the company’s success as a whole as our individual success. And we are fully, 100% committed, and dedicated to making things happen. We’re resourceful, and always willing to jump in and help wherever needed. No matter what, we find a way with out-of-the-box thinking and scrappiness to get the job done. We are a team of “intrapreneurs” who have the freedom and flexibility to love what we do and be the best at our roles.
  • You actually care. Because we are always showing up as our fullest, truest selves, working in alignment with our soul’s purpose, and encouraging our community to do the same. We see leads as actual human beings. We put love over metrics. And we always do the right thing, providing the very best customer experience possible, always looking for new ways to surprise and delight our clients. We have built-in internal motivation and accountability to ourselves, the team, and those we serve. We do what we say we’re going to do and follow-through. We are individuals of our word and we walk the talk. We talk with radical candor, by caring personally and challenging directly in open dialogue with respect, honesty, and empathy. We receive feedback graciously and are never defensive, but aren’t afraid to give tough love when needed. We are servant leaders but that doesn’t mean we aren’t assertive and direct, no BS, no beating around the bush. We work hard to live well.  We strive to go above and beyond.
  • You love supporting Visionary Entrepreneurs. If helping Jen design a business + a team that can run itself is appealing to you, you’ll love this job. We believe that removing the CEO from the day-to-day operations improves their quality of life, allows the team members to grow + develop, creates the space for the business to grow + earn more...and gives everyone the space they need to create a life they enjoy waking up to. Because when we grow + scale businesses, entrepreneurs have the power to be more generous + truly change the world.
  • You must have some knowledge of online marketing, particularly web development + SEO. While you don’t need tons of experience, we do expect you to have a solid understanding of the online business world and a keen interest in digital marketing. We expect intelligence, energy, organization, resourcefulness and a get-it-done attitude. Like the rest of our team, you are always learning. Continuous self-improvement for both professional and personal development is at the forefront of everything we do. We take courses, read books, listen to podcasts, attend conferences and do what it takes to always be learning new skills and improving ourselves. When we don’t know the answer to something, we go out and find it. We invest in ourselves, we seek out teachers who have done what we want to do, and we share what we’ve learned within the team so all can benefit. 
  • You are meticulous in your work. We’re looking for someone who gets stuff done. Managing our project management software in ClickUp involves some spreadsheet wizardry and you need to be comfortable in the nitty gritty details, with tech and keeping things meticulously organized. It’ll be your job to maintain our databases. You need to nail down the details. You don’t need to race through work and get things done half-you know what! (that’s the exact opposite mindset we need). We need you to have an eye for the bigger picture + how things fit together and be able to nail the details that match, and get them done efficiently. You’re really good at creating and following a plan AND trying to make that plan even better next time.
  • You share our company values, all of which can be found here, and strive to Leave the World a Better Place.  We are here to contribute to the progression of our society with a focus on diversity, equity and inclusion as we honor and welcome, with respect and love, those who look and think differently than us. We celebrate our innate uniqueness, inviting all different races, ethnicities, backgrounds, orientations, ages, religions, body sizes and shapes, and abilities into our communities and onto our team, as we care deeply about including diverse perspectives and experiences. 
  • In short, your job is to help us in any way you can drive our mission forward + continue to improve the experience and results for our clients.  And to have fun at work, lots of fun (who wants a job that isn’t fun?!?). 

Bonus strengths and skills:

We're looking for an all-around all-star... so you'll be super duper successful with us if you also have:

  • Self-identify as bossy (brave, bold women will thrive in this role!)
  • Tech Savvy and comfortable with ActiveCampaign, ClickUp, ZenDesk and WordPress, or have the willingness to adapt and learn new software quickly.
  • Worked in an environment processing support tickets.
  • Can quickly assess incoming tasks, provide feedback and prioritize them into your workload.

What does success look like in this role?

Making the CEO’s vision a reality through team and project management

  • You are the protector of Jen’s time, ensuring she can be a leader and Visionary and NOT a manager and implementer
  • You are responsible for communicating with clients and gathering the necessary information to move the project forward. Communication with clients will include Zoom meetings and messaging through Zendesk. 
  • This role is heavily involved with the implementation of our project management, meeting cadence, and assisting our operational systems. 
  • You must be willing to contribute and collaborate, not just “do the tasks”.  We want your point of view.
  • Proactively identify and mitigate issues and risks keeping the company compliant. Creatively solve problems and bottlenecks to keep projects on track.
  • Jen feels supported—all tasks are held and nurtured.
    • Provide a weekly status update to Jen. 
    • Identify and solve problems with little to no involvement from Jen.
  • You are the one holding the team accountable, checking their work, and making sure deadlines are met and tasks are completed to the highest standards. Not Jen. Closing the loop on projects to ensure they’re brought to 100% completion without needing to involve Jen.
    • If we’re working with an outside vendor, you are responsible for ensuring we are getting an ROI, seeing results and if not, coming up with a solution whether that’s finding a new vendor, trying a new strategy or removing the task from our list as a whole.\
  • You are also responsible for compiling and sending end-of-week reports to the clients you are handling, keeping them informed and updated on project progress. 
  • You need to be comfortable and confident saying NO to the CEO (or at least, not right now) when the team doesn’t have the bandwidth to execute her ideas.

Who this is not for:

  • Someone who’s always right or feels the need to ‘pass the buck’ when mistakes happen. We’re all human… and humans make mistakes but we push each other to take ownership in all we do!
  • Someone who isn’t comfortable with being challenged to try something new, do it a different way or get out of their comfort zone.
  • Someone who asks questions without first working out what information is needed to answer the question or how they might answer the question themselves if there was no one about to ask.
  • Negative nancies.  We believe negativity will not get us to where we are going.  We choose to look for the good in situations even when they are painful learning opportunities.

What you’ll do (but also not limited to these tasks):

  • Manage our team members and outside vendors (WPA, etc) to ensure we’re all rowing in the same direction and getting results from our efforts
  • Supervise all contractors and conduct weekly team check-ins (reviewing their EOD standups) and ensure maximum performance for our team.
  • You are the taskmaster, ensuring the team is meeting their deadlines and following up with them when needed to keep a project running smoothly. 
  • Empowering the team to make more of their own decisions so Jen can make less and ensuring our core values are used in decision-making in all departments.
  • Providing assertive, direct feedback to the team using radical candor and daring leadership and resolving issues effectively—you are comfortable with conflict, calling out the problems, and solving the problems in a practical and healthy manner. 
  • Getting status updates from the team daily via Slack/ClickUp and anticipating, identifying, preventing and resolving conflicts as they arise.
  • Reinforcing the mission and goals with our team so that we make certain that we are moving toward RDD’s vision.

We hire for strengths – not job positions or job descriptions.

We’re a small company with some big goals! …we work hard to get our clients results and we have some fun while we get the work done.

If you got really fired up about this position description and are ready to dig into our company, team, and projects, and love being a part of a team of ambitious creatives then you'll fit right in!

It’s important to us that you enjoy what you do, so we’ll find ways to move you towards the tasks you enjoy doing and that come more easily to you within the business.

Job details:

  • This is a part-time, subcontractor position.
  • The schedule is 10-25 hours a week.

In addition to being a problem solver,  you must follow our systems and processes. In fact, just to prove that you can follow procedures, when you apply for this position in the subject line of the email you must include “I'm the one”. Yes, that’s our little trick to sort out the people who blanket send their resumes to anyone and everyone, from the folks (like you) who are truly interested in this position and even after hitting submit on the application sends off an email.

We are looking to bring our new team member on board as soon as possible but will spend the necessary time to find the best fit both in abilities and culturally. One thing that will give you a BIG leg up (but is optional) is to send a quick video in the email follow-up after you fill out the application.  In your video tell us why you think you’re perfect for this job, brief example of your experience as a Project Manager and why you will rock this position. This is purely for us to get a sense of your personality. And if you decide not to send a video (that’s ok), please tell us why you chose not to send in a video.

We can’t wait to meet you!

How to apply: 

  1.  Click on this link to complete your application online.
  2.  Email hello@raneydaydesign.com with the subject line: "I'm the one". Include your optional video as mentioned above and let us know you filled out the online application.