Website Care Plan
Your Website Is Crucial To Your Business
It generates leads, customers, and revenue (or at least it should). It’s a channel through which customers, suppliers, potential new staff, and partners will find you and engage with you. It is fundamental to the success of your business and you want peace of mind that it will be up and running for your audience 24/7 without interruption.
We give you that peace of mind.
What's in a Care Plan?
...and why do I need one?
Our care plans provide dedicated support to you and your business. We map out what we know you need to keep your website secure and healthy. We can give you peace of mind that your website software is always up to date. If your site goes down we have secure backups ready to restore quickly.
We do 24/7 monitoring to keep any nasty intruders out, regular cleaning of your site to keep it running fast and smooth, meaning it is always available to your customers.
We offer video tutorials so you’ll never feel like you’re on your own.
We provide monthly reporting so you can rest assured it’s under control.
Access to our quarterly webinars, that are packed with USEFUL information to better run your business online.
We provide email support when you need it. If you can not fix the problem with the instructions provided by us, then we will work within your monthly support time to fix it. Need more support time from our team? No problem!
On top of all that we will be in regular contact for accountability and advice so you know you’re on track month to month!
All Software is Vulnerable
Software needs updating. All software. Including the software that powers your website. Your competitors are also taking notice and looking for innovative ways to set themselves apart in your industry. As technology increases it is only making it harder to keep up, let alone stay ahead of the pack. More and more websites are getting hacked and attacked, including big players like Twitter and Facebook as well as millions of small businesses Every. Single. Day.
What do you do?
Do it Yourself
Keeping your website up to date, backed up and secure can be time-consuming and a little tedious. It takes you away from what you should be doing, which is building relationships with your customers, staff, and partners. Let’s face it, as technology advances, it can leave you feeling like there is no way to keep up on it all.
Help From Those Other Guys
Yes, there are plenty of options for you to keep your website managed and up-to-date by other companies. They do it for thousands of customers every day. That means they are experienced. It also means they might not be paying attention to the finer details of your particular website and business needs.
Help From Those Other Guys
Yes, there are plenty of options for you to keep your website managed and up-to-date by other companies. They do it for thousands of customers every day. That means they are experienced. It also means they might not be paying attention to the finer details of your particular website and business needs.
Our Help
If you’re reading this page, then most likely we know your website intimately because we built it or have at least worked on it. We know every line of code and all of the variables and combinations of things that hang together to make it work. We also know the software your website is built on very well. We’ve been using it for years and all of our websites (including this one) are built on the same software. So we are in the best position to keep your website up and running and open for business. Bonus... working with us means your website will continue to drive attention and customers into your business at a fraction of the time and cost it would take to do it yourself!
Every Business is Different. We Offer the Following Care Plans to Best Serve You.
- Monthly Support Time
- Premium WP Hosting
- Uptime Monitoring
- Manage Spam
- Google Analytics Reporting
- Security Scan
- Daily Site Backups
- WordPress Theme & Plugin Updates
- Broken link scan & fixes
- Spam Prevention
- Access to Quarterly Webinars
- Email Support Ticket Desk
- Monthly detailed report
- Monthly Web Strategy Call
- Monthly Site Review
- RDD Client Dashboard
Great for standard website and start-ups.
- Monthly Support Time30 minutes
- Premium WP HostingIncluded
- Uptime MonitoringIncluded
- Manage SpamIncluded
- Google Analytics ReportingIncluded
- Security ScanIncluded
- Daily Site BackupsIncluded
- WordPress Theme & Plugin UpdatesMonthly
- Broken link scan & fixesN/A
- Spam PreventionN/A
- Access to Quarterly WebinarsIncluded
- Email Support Ticket DeskIncluded
- Monthly detailed reportIncluded
- Monthly Web Strategy CallN/A
- Monthly Site ReviewN/A
- RDD Client DashboardN/A
Required for E-commerce and business sites.
- Monthly Support Time60 minutes
- Premium WP HostingIncluded
- Uptime MonitoringIncluded
- Manage SpamIncluded
- Google Analytics ReportingIncluded
- Security ScanIncluded
- Daily Site BackupsIncluded
- WordPress Theme & Plugin UpdatesMonthly
- Broken link scan & fixesIncluded
- Spam PreventionIncluded
- Access to Quarterly WebinarsIncluded
- Email Support Ticket DeskIncluded
- Monthly detailed reportIncluded
- Monthly Web Strategy CallIncluded
- Monthly Site ReviewN/A
- RDD Client DashboardN/A
Required for E-commerce and corporate sites.
- Monthly Support Time120 minutes
- Premium WP HostingIncluded
- Uptime MonitoringIncluded
- Manage SpamIncluded
- Google Analytics ReportingIncluded
- Security ScanIncluded
- Daily Site BackupsIncluded
- WordPress Theme & Plugin UpdatesMonthly
- Broken link scan & fixesIncluded
- Spam PreventionIncluded
- Access to Quarterly WebinarsIncluded
- Email Support Ticket DeskIncluded
- Monthly detailed reportIncluded
- Monthly Web Strategy CallIncluded
- Monthly Site ReviewIncluded
- RDD Client DashboardIncluded